45-Day Satisfaction Guarantee
At Del Monte Foods, Inc. we stand behind our products and quality control. If for any reason you are not satisfied with a Del Monte Foods, Inc. product you purchased from one of our authorized sellers, you may request a refund. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Del Monte 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.
How to Claim the Guarantee
To submit a guarantee request, please call one of our customer service representatives at 1-800-543-3090 and have information available regarding where and when you purchased your product. If your request is approved, you will then need to mail your proof of purchase and your Guarantee approval confirmation number to:
Del Monte Foods, Inc.
5901 West Side Ave., Set 400
North Bergen, NJ 07047
You must submit your Guarantee request within 45 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.
Del Monte reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion if a customer has abused the Del Monte 45-Day Satisfaction Guarantee.